The Documentation team uses Jira, Github, Git Bash and Flare when updating online help content. This section describes that process, which is driven by the Documentation Status field in Jira.
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Technical Writers begin work on tickets as soon as possible after the ticket has made it past User Story review and completes the draft content in Flare.

When writing content, the TW communicates with PM/Dev as needed to ask questions, get clarification etc. The TW must provide information on the Jira ticket about where to find the updates in the Help system. It may be necessary to generate a Google document to show the updates. Both PM and the Peer Reviewer rely on this information, so it is vital that it is included.

Synchronize your release branch with the BackOfficeAssoc GitHub Repo

  1. In Windows-Explorer, right-click on your dsp-docs local folder and select Git Bash Here.
    Right-click menu with Git Bash Here option
    Right-click menu with Git Bash Here option
  2. Switch to the release branch you are working in now, for example, develop_67.
  3. Enter the git command, git pull origin <release branch name>

Create a branch for your updates based on the release branch

  1. Navigate to the release branch in Git Bash if you are not already in it.
  2. Enter the command git checkout -b \<new branch name\>
  3. Open the project in Flare and make your updates and your updates are saved on the correct branch.
  4. When you finish your updates, save your changes and close Flare.

Commit updates locally and push them to the BackOfficeAssoc GitHub Repo dsp-docs

  1. Return to Git Bash or open a new session.
  2. Navigate to your repo, and make sure you are in the correct branch. It is in parenthesis after your prompt.
  3. Enter the git command git status to see all of the changes you have made.
  4. Stage the updates for commit by entering the git command git add .
  5. Commit staged updates by entering the command git commit -m "<commit message that informs everyone what you have done>"
  6. Push your changes to the remote by entering the command git push origin <new branch name>

Open a pull request for a peer reviewer to review your work

  1. Go to GitHub.com and click the Compare and pull request button next to your recently pushed branch.
  2. Make sure the base is the current release branch you are working in and compare is your new branch name.
    GitHub PR, base and compare branches
    GitHub PR, base and compare branches
  3. Add notes and a reviewer to the pull request and click the Create pull request button.
  4. Add the PR URL to the Jira ticket.
  5. Update the Documentation Status on the JIRA ticket to Peer Review.