Business Process Request Duration

This chart displays the average duration in days of active requests for all business processes in a category. When accessed from the Business Process page’s Vertical View the chart displays the average duration of active requests for the selected business process.

Click a bar to drill down to the Scenario Business Process Request Duration chart.

Refer to View Charts in dspConduct™ for general information about chart features.

To access the chart:

  1. Select dspConduct > Dashboards in the Navigation pane.
  2. Click Duration Metrics.
  3. Click the bar on the Category Request Duration chart.

OR

  1. Select dspConduct > Design in the Navigation pane.
  2. Click Vertical View for a category
  3. Click Metrics tab.
  4. Click Duration Business Process.

OR

  1. Select dspConduct > Design in the Navigation pane.
  2. Click Business Process for a category.
  3. Click Vertical View for a business process.
  4. Click the Metrics icon.