Business Process H

Business Process V

Use this page to:

To access this page:

  1. Select dspConduct >Design in the Navigation pane.
  2. Click the Business Processes icon for the category.

NOTE: If a business process was created and imported from IGC™, data that was entered in IGC™ cannot be updated from within dspConduct™, and many of the fields and icons associated with the record are not active for that business process. Refer to Update Custom Attributes for Governance Elements for more information.

Business Process V

Business Process H

Use this page to:

This page contains the following tabs:

General

Field

Description

Name

Displays the business process name.

Description

Displays the description of the business process.

Owner

Displays the owner of the business process.

Defaults to the parent category owner. A different owner can be selected.

Status

Displays the status of the business process.

Values are:

  • In Design - Business process is being changed.
  • Design Complete - Business process changes are complete but have not been approved.
  • Pending Approval - Business process changes are awaiting approval.
  • Design Rejected - Business process changes have been rejected. 
  • Design Approved - Business process changes have been completed and have been approved.
  • Published - Business process changes have been approved, and the business process is available for use.

Active

Click to activate or deactivate the business process.

NOTE: The business process can be deactivated regardless of the status by unchecking the ACTIVE check box.

Documentation

Click to open the Element Documentation page to upload or download documentation regarding the business process.

Refer to Upload Documentation at the Business Process Level for more information.

Business Process Report

Click to open the Element Report Frame page that displays basic information about the business process, including scenarios in the business process and the position that can access the business process.

Metrics

Click to open the dashboard for the business process. Refer to View Charts in dspConduct™ for more information about the charts displayed on the dashboard .

Business Value Dashboard

Click to open the business value dashboard for the business process. Refer to View Business Value Dashboard for more information about the charts displayed on the dashboard.

Comment

Displays comments regarding the business process.

Business Value Parameters

Baseline Hours

Displays a baseline of the number of working hours that it took to complete a business process manually before the process was automated using dspConduct™ as determined by the Process Designer. Refer to Configure Business Value Parameters for more information.

NOTE: Enter working hours in whole units. Partial hours (decimals) are not allowed.

Current Application Currency

Displays the currency related to the Average Cost Per Hour field.

The currency symbol displayed here is set on the Parameters page. Refer to Set Currency Display Label for more information.

Average Cost Per Hour

Displays a baseline cost value for the average per hour of all costs associated with completing the business process manually before the process was automated using dspConduct™, including fixed cost as determined by the Process Designer.

NOTE: The average cost per hour value is based currency displayed in the Current Application Currency field.

Refer to Configure Business Value Parameters for more information.

Calculate Archived Request Working Hours

Click to run a process that populates any missing metrics in ttRequestWorkingHours for all finished but unarchived requests and populates all missing metrics in rtRequestWorkingHours for all finished archived requests.

NOTE: You must enter the Baseline Hours and Avg. Cost Per Hour values and click Save before you can see the Calculate Archived Request Working Hours button.

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