View Business Value Dashboard

The business value dashboard provides charts for analysis of the money and time (hours) saved by automating business processes in dspConduct™. The charts use the users’ own baseline estimates of the time and money costs to complete a business process prior to implementing automation with dspConduct™ to calculate the savings, or business value, of automation.

Only business processes for which baseline hours and average cost per hour values that have completed requests are displayed in the charts and included in the calculations. The charts include money or hours saved for both active requests that have been finished and archived requests that have been finished.

Before using the Business Value Dashboard, the following settings must be configured:

  1. Configure the label that indicates the type of currency used for dspConduct™ Refer to Set Currency Display Label.

  2. Select the calendar to be used to determine working hours for the hours saved calculations. Refer to Set Calendar used For Business Value Calculations.

  3. Configure the baseline values Baseline Hours and Average Cost Per Hour for the hours saved and money saved calculations. Refer to Configure Business Value Parameters.

    NOTE: Only business processes for which baseline hours and average cost per hour values are configured are displayed in the charts and included in the calculations

Users assigned to the PowerUser, PowerDesigner and ReadOnly Web App groups can access charts for dspConduct™.

Some charts allow the user to drill down to data in the level below it in the hierarchy to view increasingly more specific data.

The View Data icon to the right of a chart name opens a pane that displays the alternate text descriptions of chart data in a table. If a chart has a legend, click a label in the legend to hide or show that label’s section in the chart.

Hover a cursor over each section of a bar to view the field count or percentage.

If a chart is 3D, a 3D Controls icon is available to adjust the chart angles.

The following business value dashboard charts are available:

The dashboard accessed by the Business Value Dashboard icon on the Business Process page’s Vertical View contains the following charts:

  • Total Hours Saved (by Business Process) – Displays the hours saved for a selected business process based on the user-entered baseline value for number of working hours that it took to complete a business process manually before the process was automated using dspConduct™.
  • Total Money Saved (by Business Process) – Displays the money saved for a selected business process based on the user-entered baseline value for average per hour of all costs, including fixed costs, associated with completing a business process manually before the process was automated using dspConduct™.

The dashboard accessed by the Dashboards > Business Value Dashboard option in the Navigation pane includes the following charts:

  • Total Hours Saved (by Category) – Displays the total hours saved for all business processes in a category based on the user-entered baseline value for number of working hours that it took to complete a business process manually before the process was automated using dspConduct™.
  • Total Money Saved (by Category) – Displays the total money saved for the all business processes in a category based on the user-entered baseline value for average per hour of all costs, including fixed costs, associated with completing a business process manually before the process was automated using dspConduct™.