At StackHawk, I was asked to write an end-to-end tutorial for our GitHub integration. This tutorial needed to be simple to implement, removing all barriers of entry so anyone could complete it. I created a tutorial that guides the user through the entire process and does not require any downloads or environment configurations. Afterwards, I was told to add some 'KaaKaww', applying the same voice as in other areas of the product.
Slides I created for a presentation to the Customer Service Organization (CSO) group about my journey with SSGs. It was well received and generated interest in the development team, who reached out to me to help me further my goal to convert more of our files into an SSG.