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dspConduct Overview
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Configuration
- Assign a Backup User
- Configure a Registered User to Receive Notifications For Posting Success or Failure at the Request Role Level
- Configure SLA settings at the Business Process Scenario Role Level
- Configure Workflow Messages Overview
- Create Language-specific Workflow Messages for a Category
- Edit Category Language-specific Messages
- Manage Request Statuses Overview
- Send Workflow Notifications when a Final Finish Package Fails
- Send Workflow Notifications When a Post Fails or Succeeds
- Set Calendar Used For Business Value Calculations
- Set Currency Display Label
- Set Preceding Weeks Count for Dashboards
- Set the Days Active for a Request Status
- Set Up Security for dspConduct™
- Set Up Service Pages for SLAs
- Set Up SLA Notifications
- Set User Workflow Receipt Preferences
- View Default Workflow Messages
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Pages
- Active Request for Category Details
- Active Request for Role Details
- Add Org Units To Position From Org Unit Group
- Add Org Units To Position Role From Org Unit Group
- All Requests for Business Process
- All Requests for Role
- All Requests for Role Details
- All Requests for Scenario
- All Requests for Scenario Details
- Archived Finish Download Messages
- Archived Request Post Message
- Archived Request Post Process
- Archived Request Role Log
- Archived Request Role SLA
- Archived Request Role Task
- Archived Request Roles
- Archived Requests
- Assign IGC Task to Existing Page
- Audit Table Column Registration
- Audit Table Registration
- Business Process (Scenario Roles)
- Business Process (Scenarios)
- Business Process H
- Business Process Predictive
- Business Process Request Duration
- Business Process, Scenario SLA Percent On Time
- Category H
- Category Import View Configuration
- Category Objects
- Category Org Unit Type
- Category Org Units for Position
- Category Process
- Category Process Rule
- Category Request Duration
- Category Request Status
- Category SLA Percent On Time
- Category Workflow Language Message H
- Category Workflow Message
- Category, Business Process SLA Percent On Time
- Conditions
- Conduct Task Assignement to IGC Task
- Copy Position
- Data Services Global Variables Setup
- Default Value Rules
- Default WebApp Request Table
- Default WebApp Request Table Columns H
- dspConduct Task H
- Element Documentation
- Enabled Columns by Application Role
- IGC Keys
- IGC Task H
- IGC Task Roles
- My Positions
- My Settings H<span id="top"></span>
- New Conduct Tasks
- Org Unit Group Type Values
- Org Unit Group Types
- Org Unit Groups
- Org Units
- Parameters - IGC
- Parameters dspConduct™
- Position
- Position Business Process
- Position Category Org Unit1
- Position Category OrgUnit2
- Position Category OrgUnit3
- Position Role
- Position Role Org Unit 1
- Position Role Org Unit 2
- Position Role Org Unit 3
- Position User
- Post Workflow Notification
- Process Templates: After Post Rules H
- Reports
- Request
- Request Count By Category
- Request Create-Completed Metrics
- Request Created-Completed Scenario Type Metrics
- Request Group Post
- Request Objects Creation Log
- Request Post Message
- Request Post Process
- Request Post Workflow Notification
- Request Predictive
- Request Review Task
- Request Review Task Roles
- Request Role H
- Request Role Task
- Request Status
- Review Role Audit Details H
- Role (Conflicts) H
- Role (Tasks)
- Role Average Completion Time
- Role Dependencies
- Role Dependency Condition
- Role Dependency Condition Assignment
- Role H
- Role Predictive
- Role Request Duration
- Role Scenario Request Duration
- Scenario (Default Rules)
- Scenario Business Process Request Duration
- Scenario Dependency Condition
- Scenario Dependency Condition Assignment
- Scenario H
- Scenario Predictive
- Scenario Process H
- Scenario Process Rule
- Scenario Process Target Connection
- Scenario Request Duration
- Scenario Role Event
- Scenario Role Event Rule
- Scenario Role Task Column H
- Scenario Role Task H
- Scenario Role Task Page
- Scenario Role Task Variant
- Scenario Type
- Scenario Use In Other Category
- Scenario, Role SLA Percent On Time
- Scenarios (Dependencies)
- Scenarios (Roles) H
- SLA Percent On Time by Business Process
- SLA Percent On Time by Business Process Details
- SLA Percent On Time by Role
- SLA Percent On Time by Role Details
- SLA Percent On Time by Scenario
- SLA Percent On Time by Scenario Details
- Task Final Finish Tables H
- Task Final Finish Where Clause
- Task H
- Task Import Required Columns
- Task Import Staging
- Task Page H
- Task Variant
- Total Hours Saved (by Business Process)
- Total Hours Saved (by Category)
- Total Money Saved (by Business Process)
- Total Money Saved (by Category)
- Unassigned Business Processes
- Unassigned Org Unit 1
- Unassigned Org Unit 2
- Unassigned Org Unit 3
- Unassigned Roles
- User Business Processes
- User Framework Role
- User Position
- User Role Org Unit 1
- User Role Org Unit 2
- User Role Org Unit 3
- User Settings H
- Variant Column Import Staging
- Variant Import Required Columns
- Variant Import Staging
- Workflow Message Defaults
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Procedures
- Activate and Configure Column Variants
- Active Request for Category
- Active Requests for Business Process
- Active Requests for Role
- Active Requests for Scenario
- Add a Business Process
- Add a Category Object
- Add a Conflict to a Role
- Add a Custom Request Status
- Add a Dependent Scenario
- Add a Position
- Add a Role
- Add a Role to a Scenario
- Add a Scenario
- Add a Scenario Level Default Value Rule to a Category
- Add a Scenario to a Business Process
- Add a Task
- Add a Task to a Role
- Add a Variant to a Task
- Add an Integrate Process to a Scenario
- Add Custom Business Rules
- Add Data-Driven Dependency Conditions
- Add Org Units from a Group to Roles
- Add Process Rules at the Scenario Level
- Add the Request Details Data Visualization Page to the Content WebApp
- Allow a Scenario to be Used in Other Categories
- Approve a Request
- Archive a Request in the Content WebApp
- Assign a Condition to a Scenario Dependency Relationship
- Assign a Default Value Rule to a Scenario
- Auto Finish a Role
- Auto-generate Request-related Objects
- Business Process Execution During Final Finish
- Business Process Execution with Scenario Dependencies During Final Finish
- Configure Business Processes in a Position
- Configure Business Value Parameters
- Configure Child Scenario Criteria
- Configure Column Status for a Scenario Role Task
- Configure Data Download During the Final Finish Process to use a CranPort Package
- Configure Data Download During the Final Finish Process to use a Data Services Job
- Configure Data Download During the Final Finish Process to use a DBMoto Package
- Configure dspConduct Positions for a User
- Configure Roles in a Position
- Configure Scenario Types
- Configure the Post Later Feature at the Role Level
- Configure the Post Later Feature at the Scenario - Role Level
- Configure the Required Setting for a Scenario Role Task Column
- Configure Users in a Position
- Content WebApp Examples
- Copy a Business Process
- Copy a Position
- Copy a Role
- Copy a Scenario
- Copy Settings to Other Variants
- Create a Category
- Create a Final Finish Where Clause for a CranPort Package
- Create a Request
- Create Tables and Views for Content WebApp Pages Overview
- Create Validation Views for a Content WebApp Task Page
- Create Validation Views for Content WebApp Task Pages
- CTS Notes Specific to dspConduct™
- Deactivate a Business Process
- Deactivate a Scenario
- Deactivate a Task for a Scenario Role Combination
- Download Documentation at the Business Process Level
- Download Documentation at the Role Level
- Download Documentation at the Scenario Role Level
- Download Documentation at the Scenario Role Task Level
- Download Documentation at the Task Level
- dspConduct™ Design Process Overview
- Enable or Disable Messages for a Role
- Final Finish Process for a Request Overview
- Final Finish Setup Example
- Finish a Role with the Application Role Type
- Finish a Role with the Post Role Type
- Finish Download Messages
- Generate a Control Table for Content WebApp Pages
- Generate Control Views for Content WebApp Pages
- Generate Element Documents
- Import IGC™ Governance Elements into dspConduct™
- Import Views
- Manage Business Processes
- Manage Categories
- Manage Element Documentation
- Manage Org Units
- Manage Positions
- Manage Roles
- Manage Scenarios
- Manage Tasks
- Map a dspConduct™ Task to a Task Imported from IGC™
- Post a Request
- Process Requests Overview
- Reject a Request
- Replace an Element Document
- Replace Documentation
- Reset a Role
- Review a Request Overview
- Review Request Changes
- Role Dependencies
- Role Types and Task Types
- Search for Scenario Role Task Column Assignments while Reviewing a Request
- Set a Role's Org Unit Value Assignments
- Set Allowed Processes at the Category Level
- Set Posting Options at the Category Level
- Set Rules for a Category Process
- Set the Control Table Prefix
- Set Up a Category from IGC™ in dspConduct™
- Setup and Configuration for dspConduct™
- Update a Scenario Role Task Column List
- Update Control Table Data
- Update Custom Attributes for Governance Elements
- Update Posting Options at the Scenario Level
- Update the List of Pages Assigned to a Task
- Upload and Download Element Documentation
- Upload Documentation at the Business Process Level
- Upload Documentation at the Role Level
- Upload Documentation at the Scenario Role Level
- Upload Documentation at the Scenario Role Task Level
- Upload Documentation at the Task Level
- Validate a Role
- View a Request’s Roles
- View a Role's dspConduct™ Pages
- View a Role's Scenarios and Tasks
- View a Task's Scenarios and Roles
- View all Pages for a Task
- View and Configure External Target Systems for a Scenario
- View Archived Requests
- View Business Process Visualization
- View Business Value Dashboard
- View Charts in dspConduct™
- View Final Finish Download Messages
- View Reports in dspConduct™
- View Tasks Imported from IGC™ in dspConduct™
- View the Request Details Diagram
- View the Request Objects Creation Log
- View the Roles and Tasks Assigned to a Scenario
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Configuration
- Solutions
- Master Data Management
- dspConduct
- Configure SLA settings at the Business Process Scenario Role Level
Configure SLA settings at the Business Process Scenario Role Level
A Designer can configure SLA settings at the Business Process Scenario Role level. The SLA settings are inherited from the settings at the scenario > role level, but can be configured for the business process scenario > role combination. Refer to Setting up SLA notifications in dspConduct™ for more information about the prerequisites for setting up SLAs and how the SLAs work at the various levels for dspConduct™ elements.
NOTE: When a role is imported from IGC™ and the SLA fields are blank in dspConduct™, the values entered in IGC™ are used at the scenario role level and the business process scenario role level. If the fields already contain values in dspConduct™, the SLA values are not updated at these levels. At the role level, the SLA values are updated when a role is imported from IGC™ with SLA data whether the fields have values in dspConduct™ or not.
dspConduct™ default Calendar’s Work Days, Work Hours, and Exceptions are used in the calculations of these due dates. Refer to Use a Calendar for more information on configuring dspConduct™ default calendar.
To configure SLA settings:
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Select dspConduct > Design in the Navigation pane; the Category page displays.
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Click the Business Processes icon for a category.
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Click the Scenarios icon.
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Click Roles SLA.
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Click Edit.
View the field descriptions for the Business Process (Scenarios Roles) page
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Enter the number of days to execute all of the tasks in this business process > scenario > role combination in the Work Days field.
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Enter the number of hours to execute all of the tasks in this business process > scenario > role combination in the Work Hours field.
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Enter the number of minutes to execute all of the tasks in this business process > scenario > role combination in the Work Minutes field.
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Click Save.
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