Object Decisions H

Object Decisions V

Use this page to Add Decisions for an Object.

To access this page:

  1. Select dspMigrate in the Navigation pane, or select Console in the Context bar.
  2. Select Elements > Object in the Navigation pane.
  3. Click the Decisions icon for an Object.
Field Description
Approve Click to approve a record in Pending status.
TYPE Displays the type of decision. Options include: ICR, Issue or Decision. These options are set on the List Value Configuration page and can be edited.
NAME Displays the Object name. When adding a decision, this field is blank and cannot be edited; it is populated when the record is saved.
TOPIC Displays the topic name.
DECISION Displays the decision name.
STATUS Displays the status of the decision. These options are set on the List Value Configuration page and can be edited.
WORK FLOW If checked, the contacts assigned to the Object will receive an email when a record is added on this page. The contact must have the WORK FLOW check box checked on the Object Contacts page.
APPLICATION Displays which application will be the load target. This value is installed with the platform and can be viewed on the List Value Configuration page.
FIELD NAME Displays the field name related to the decision.
NEXT ACTION Displays the next action required to move the decision to a resolution.
NEXT ACTION DUE BY Displays a date by which the task in the NEXT ACTION field should be completed.
APPROVED ON Displays the date that the Approved option is selected in STATUS and saved.
Comments Click to open the Object Decision Comments page to add questions and responses about the decision.

 

Object Decisions V

Object Decisions H

Use this page to Add Decisions for an Object.
Field Description
Status Displays the status of the decision.
Work Flow If checked, the contacts assigned to the Object will receive an email when a record is added on the Horizontal View. The contact must have the SEND WORKFLOW check box checked on the Object Contacts page.
Application Displays which application will be the load target.
Field Name Displays the field name related to the decision.
Next Action Displays the next action required to move the decision to a resolution.
Next Action By Displays a date by which the task in the NEXT ACTION field should be completed.
Approved By Displays the user ID of the user who clicked Approve on the Horizontal View.
Approved On Displays the date that the user clicked Approve.