Set User Workflow Receipt Preferences

By default, users receive workflow messages from dspTrack™ via email and notification from within the DSP®.

A user can change workflow receipt preferences for that user’s account only. Workflow messages can be received via email, a notification in the DSP®, or both.

NOTE: By default, a service page runs every five minutes to check for workflow updates and to send a notification to the users assigned to the Plan Tasks and Work List Items that have been updated..

To set user preferences:

  1. Select Configuration > Workflow > User Preference from Navigation pane.

  2. Click Edit.

    View the field descriptions for the Workflow User Preference page

  3. Select an option in the MESSAGE TYPE ID list box.

    NOTE: Values are:

    • Track Alert: Email and Message
    • Track Alert: Email Only
    • Track Alert: Message Only
  4. Click Save.