Create Language-specific Workflow Email Templates

Workflow templates can be created that take a user’s language setting into account. The language for a user is set by an Administrator when creating user accounts.

If no language is set for a template, the default language is used.

If a user does not have a language specified, the default site language is used.

A user can add multiple versions of templates at the parameter, project and project distribution levels, one for each language.

To add a language-specific template at the parameters page:

  1. Select Information Steward Accelerator >Configuration > Parameters in the Navigation pane.

  2. Click the Attachment Settings tab or Summary Settings tab.

  3. Click Attachment Workflow Translation or Summary Workflow Translation.

  4. Click Add.

    View the field descriptions for the Workflow Template page.

  5. Select the language that will be used for the email message that includes an attachment from the LANGUAGE ID field.

    NOTE: A user will receive an email with this translation when the user’s language ID setting matches the language selected in the LANGUAGE ID field.

  6. Enter text in the specified language that will appear in the subject of the email in the SUBJECT field.

    NOTE: A value preceded and followed by # is a dynamic substitution value for replacement at run time. For example, the #NAME# field will be replaced with the user name of the user receiving the workflow email.

    NOTE: The available replacements for Summary emails are #CURRENTDATE#, #NAME#, #SUMMARYTABLE#, though only #CURRENTDATE# and #NAME# are available for Summary email subject lines. The available replacements for Attachment emails are #PROJECT#, #DISTRIBUTION#, #CURRENTDATE#, #NAME#, #OWNERNAME#, #OWNERPHONE#, #OWNEREMAIL#, #SUMMARYTABLE#, #SCORECARDLINK#, though only #PROJECT# and #DISTRIBUTION# are available for Attachment email subject lines.

  7. Enter text in the specified language that will appear in the body of the email as needed in the BODY field.

  8. Click Save.

  9. Follow these steps at the project and project distribution levels to add language-specific workflow emails.