Update the Retention Expiration Email

A Common Administrator can update the text that appears in the subject line and body of the workflow email sent to Data Controllers when an object’s retention date is within the number of days set in the Retention Expiration Date Notification field on the Parameters - Collect page’s Workflow Settings tab.

To update the workflow email in Common:

  1. Select Configuration > Modules > Parameters – Collect in the Navigation pane.

  2. Click the Workflow Settings tab.

  3. Click the Retention Warning Email icon.

  4. Click Edit.

    View the field descriptions for the Retention Expiration Email page

  5. Update the Subject Line and Email Body fields.

    NOTE: A value preceded and followed by # is a dynamic substitution value for replacement at run time.

  6. Click Save.

.