Set Retry Parameters

The Retry Parameters, in conjunction with Event Validations, allow the Interface Developer to communicate with Automate that an earlier event may still be running and that this interface event should wait, allowing the other event to complete.  Retry Parameters should be set close to the usual time it takes an event to complete. A running interface will fail when the maximum Retry Interval has been reached. This mechanism prevents an interface from running indefinitely. Since simple workflow events are expected to execute quickly, the Retry Parameters are not necessary for workflow events.

NOTE: It is recommended to synchronize Retry Intervals and Interface Schedules so that two Instances of the same interface are not attempting to run at the same time. Refer to Schedule Interfaces for more information.

Once you have created an interface and added an event, set the Retry Parameters.

To set Retry Parameters in Automate:

  1. Select Interfaces in the Navigation pane.

  2. Click the Events icon for the desired interface.

  3. Click Vertical View for the event.

  4. Click Retry Parameters to expand the section.

  5. Click Edit.

    View the field description for the Interface Events page’s Vertical View

  6. Enter an interval at which to retry running the stored procedure event in the Retry Interval field.

  7. Enter a maximum retry interval at which to retry running the stored procedure event in the Maximum Retry Interval field.

  8. Select a unit of measure from the Retry Interval UOM list box. Options are Day, Hour, Minute, Month or Second.

    NOTE: If the Retry Interval Field is set 5, and the UOM is set to Hours, when the stored procedure fails, the DSP will try to run it again in 5 hours. The Max Retry Interval field is the number of times that the stored procedure is set to run until it stops. If that value is 10, then when the stored procedure fails, it will retry every 5 hours for 10 times and then stop.

  9. Click Save.